Below FAQ are some common concerns of our clients before purchasing.
If you have other questions, please just send it to example@domain.com.
Divine Halo Hair Collection specializes in luxury raw hair extensions, including Raw Indian, Raw Vietnamese, and Burmese hair. Each type is known for its unique texture, quality, and versatility.
Orders are typically processed within 2-3 business days from the date of purchase. Please note that this processing time does not include weekends and holidays.
We use FedEx Standard Shipping for all our orders. Please allow 3-5 business days for your package to arrive after the order processing period. You will receive a confirmation email with a tracking link once your order has been dispatched.
We do not offer refunds unless a mistake has been made on your order. If there is an issue, please contact our customer support team support@divinehalohair.com, and we will work towards a suitable resolution.
Returns are accepted within 7 days of receiving your order, provided the item is in its original packaging with tags still intact. Please contact our customer support team ( support@divinehalohair.com) with pictures and details, and we will assist you in the return process.
We recommend following our care instructions provided with your purchase. Generally, treat your raw hair extensions like your natural hair, avoiding excessive heat and using quality hair care products.
If there is anything wrong with your order, please email us at support@divinehalohair.com with pictures and detailed information. Our customer support team will assist you in resolving the issue promptly.
Currently, we offer the hair textures mentioned on our website. For any specific requests or customization inquiries, please reach out to our customer support team ( support@divinehalohair.com), and we will do our best to accommodate your needs.
